Milestone XProtect
lastmod 2026-02-27created 2026-02-272 edits
Milestone XProtect is an open-platform VMS (Video Management Software) developed by Milestone Systems, used at 500,000+ customer sites worldwide. It belongs to the Canon group and has industry-leading camera compatibility.
Pricing details
- Express+: Basic paid tier, up to 48 cameras / 1 server
- Professional+: Base license ~\(500 + ~\)60–90 per camera
- Expert: Base license ~\(900 + ~\)120–180 per camera
- Corporate: Base license ~\(1,200+ + ~\)180–300 per camera
- Care Plus maintenance: $13–48 per camera per year
- Care Premium: 24/7 technical support, extra cost
| INFORMATION |
| Essential+ was discontinued as of XProtect 2025 R2. Existing users are offered a special upgrade discount. |
Product lineup
| Product | Max cameras | Servers | Key features |
| Express+ | 48/server | 1 | Alarm management, 3rd-party integration |
| Professional+ | Unlimited | Unlimited | Centralized multi-site management |
| Expert | Unlimited | Unlimited | Failover, DB encryption, Smart Wall (optional) |
| Corporate | Unlimited | Unlimited | Incident Manager, Federated Architecture, all features |
Key features
- Supports 14,000+ cameras/devices (industry-leading compatibility)
- Open platform — integrations with 3,000+ technology partners
- H.265 support, NVIDIA/Intel GPU hardware acceleration
- Alarm management, multi-layered maps, video wall
- Federated Architecture (hierarchical structure for large multi-site deployments)
- Extensible with Incident Manager, LPR (license plate recognition), access control
- AES256 encryption, SHA-2 digital signatures
- Centralized Search (unified search across multiple cameras/timeframes)
- Edge Storage support (storage built into cameras)
- Cloud scaling: integrates with AWS, Google Cloud, Azure
Pros
- Industry-leading camera/device compatibility
- Excellent scalability (from small setups to thousands of cameras)
- Proven at 500,000+ customer sites
- 2–3 software updates per year, 5–6 device pack updates per year
- Open platform — no vendor lock-in
Cons
- Complex licensing structure
- Must be purchased through resellers (no direct purchase)
- Initial learning curve
- Licenses bound to camera MAC addresses
Best suited for
Medium to large enterprises, multi-site operations, high-security facilities (government, transportation, healthcare, educational institutions)